Warranty and Compliance

Your PRIYA System is guaranteed to be free from material defects for a period (herein after referred to as Warranty Period) of one (1) year from the date of delivery if you reside in the United States of America or Canada. If you reside in the European Union, Iceland, Norway, Liechtenstein or Switzerland and you purchased your Product in the European Union, Iceland, Norway, Liechtenstein or Switzerland, the Warranty Period shall be two (2) years from the date of delivery.

If you reside in the United States of America, Canada, European Union, Iceland, Norway, Liechtenstein or Switzerland, and if at any time during the Warranty Period, your PRIYA System does not work for any reason (other than as described in the Limitations below), it will be replaced with a new or a substantially equivalent device or repaired, free of charge.

If you reside in the European Union, Iceland, Norway, Liechtenstein or Switzerland, you may ask for a price reduction or a refund in the following instances:

  • if you are entitled to neither repair nor replacement; or
  • if Prima-Temp has not completed the remedy within a reasonable time; or
  • if Prima-Temp has not completed the remedy without significant inconvenience to you.

Damaged or defective units should be returned within TWO YEARS of delivery to the manufacturer at the address identified in the Warranty Policy, which can be found at: Priya Warranty.

NOTE: Your PRIYA Sensor will only work for a maximum of 180 days from the date of first activation.

Limitations On Warranty

This warranty is subject to the following exceptions and limitations:

This warranty is applicable only to the original purchaser.

This warranty does not apply to units that malfunction or are damaged due to obvious abuse, misuse, alteration, neglect, unauthorized maintenance or failure to operate the PRIYA System in accordance with instructions.

There is no other express warranty for this product. The option of replacement, repair, price reduction and refund described above, are the warrantor’s obligation under this warranty.

Please see the complete list of Limitations in Warranty Policy at: Priya Warranty

For Warranty Service

The original purchaser must contact Customer Service at priyasupport@kindara.com